Case study* · 05 · OngoingAll work

    Hospitality · Website + Full-Funnel Marketing

    The Estes Park Resort.

    A full website redesign and always-on marketing program for the only waterfront resort on Lake Estes, built to honor the landscape and compound results across every channel.

    WEBSITE HOMEPAGE · THE ESTES PARK RESORT
    Client
    The Estes Park Resort — Estes Park, CO
    Year
    2025—Ongoing
    Scope
    • Website Design & Project Management
    • Copywriting & Content Strategy
    • SEO
    • Email Marketing
    • Paid Media
    • Organic Social
    • Analytics & Reporting
    Paid Media
    23:1.
    ROAS average, first 3 months of engagement
    Organic Social
    +87%.
    Increase in accounts reached on Instagram vs. previous vendor
    Website
    +110%.
    Increase in website revenue post new website launch
    Overview

    The Estes Park Resort is a spacious, waterfront property at the base of Rocky Mountain National Park with lodge rooms, suites, and private cabins surrounded by panoramic views, fire pits and lawn games, the Qi Lounge Wellness Spa, and a waterfront restaurant and bar. Family-owned and operated, it is the only accommodation on Lake Estes.

    The Ask

    Estes Park Resort & Spa partnered with Pixel & Polish to reimagine their digital expression into something more suited to the reputation they’ve been curating since 2011. The existing website didn’t reflect the unique landscape, undersold the range of room options, and made booking feel harder than it needed to be. Since launch, the engagement has expanded well beyond the website into SEO, email marketing, paid media, and organic social as a fully integrated program.

    The Approach

    We acted as equal parts brand ambassadors and digital experts, designing a site that honors and elevates the brand story while meeting accessibility standards and translating cleanly across every device. From there, we built a continuous marketing engine on top of that foundation: SEO and content to grow organic demand, email to nurture the guest list, paid media to drive high-intent bookings, and organic social to keep the resort in the everyday scroll.

    01* · Website

    A gateway to the Rockies, rebuilt.

    Design system

    We rebuilt the site around the way people actually plan a stay — a cinematic front door, clearer room storytelling, and a booking flow that gets out of its own way. Editorial typography, warm mountain neutrals, and generous photography let the property itself do the talking.

    The Estes Park Resort — hero interior photographyPHOTO · Guest room
    The Estes Park Resort — desktop website on laptopWEB · Desktop
    The Estes Park Resort — imagery directionACCOMMODATIONS · CABIN INTERIORS
    The Estes Park Resort — tablet responsive viewsWEB · Tablet
    The Estes Park Resort — mobile accommodations flowWEB · Mobile · Accommodations
    The Estes Park Resort — mobile room feature and packagesWEB · Mobile · Rooms & packages
    The Estes Park Resort — dining and menu pagesWEB · Dine
    02* · Always-on marketing

    A program that compounds.

    Channel mix

    What began as a website project has grown into a full-funnel partnership. We run the resort’s SEO, email marketing, paid media, and organic social as one connected program with every channel briefed against the same seasonal story and measured against the same revenue goals.

    SEO.

    Technical health, on-page content, and location-led editorial that grows qualified organic traffic into the booking flow.

    Email marketing.

    Segmented lifecycle sends — pre-arrival, seasonal offers, and packages — that keep past and prospective guests warm.

    Paid media.

    Search, Performance Max, and social built around the highest-intent room and package moments. 23:1 ROAS in the first three months.

    Organic social.

    A tone-of-voice and content system that lifted Instagram accounts reached by 87% versus the previous vendor.

    Outcome

    A redesigned website that finally matches the property and a marketing program that has grown with it: 23:1 ROAS in the first three months of paid, +87% Instagram accounts reached versus the previous vendor, and +110% website revenue since launch.